How Should Workflows Use A Local Desktop Application In Uipath

Are yous tired of repeating the same tedious tasks while switching betwixt applications on your desktop? Looking up information in one app so you can manually enter information technology into another? Repeating the aforementioned navigation steps, clicking the aforementioned buttons time and time again, just to pull a report?

Wouldn't it be squeamish if you had your own personal attendant running on your desktop? While your attendant accurately completed your mundane tasks in tape fourth dimension, you lot could focus on interpreting the output rather than producing information technology?

Cheers to desktop automation tools from UiPath, you lot can easily automate these and other repetitive tasks and processes, freeing you up to focus on the higher-value work. Remember of the productivity gains you could attain working side by side with a personal robot on your desktop.

What is robotic desktop automation?

Robotic desktop automation (RDA) is the process of leveraging software robots on individual desktops to automate repetitive tasks and actions. The robots respond to events and input in real fourth dimension to assist the user in executing complex workflows, increasing operational efficiency and productivity.

Capable of mimicking human being interactions, desktop automation can open, close, and switch between applications. Re-create and paste activities, clicking on buttons and links, inputting data into fields, executing keyboard shortcuts, and taking results-based actions can all exist automated. And since information technology's software-driven, the bots will accurately and quickly interact with the desktop software based on the predefined rules and sequences.

Equally with all things technology, the terminology used evolves alongside the capabilities. Therefore, RDA is sometimes referred to every bit attended robotic procedure automation (RPA) or attended automation.

What is the difference between RPA and RDA?

RPA, RDA, attended, unattended, software assistant, personal robots—what's the departure?

RPA is a applied science that makes it easy to build, deploy, and manage the software that emulates humans interacting with digital systems and software.

Within RPA specifically, there are three categories of automation:

Attended RPA (also known as desktop automation) is a single-user example of RPA installed on a desktop. Typically used within front-office situations, attended RPA works alongside the user to provide automation benefits in executing their activities. As desktop automation requires interaction from the user to assist complete the tasks, information technology is ofttimes referred to as attended automation, software help, or personal robots.
Unattended RPA is usually installed on ane or more servers and runs autonomously in the background. Triggered programmatically, information technology typically spans multiple systems and steps within cross-functional departments to address dorsum-role tasks. Equally direct human interaction is not required to complete the automation, RPA is also referred to as unattended automation.
Hybrid RPA is a combination of automation activities across both attended and unattended RPA. Combining both front and back-office tasks, hybrid RPA can automate an unabridged process end-to-end.

The-Fully-Automated-Enterprise-Is-Here-Video-2

How can humans and desktop automation work together?

Desktop automation is not most robots taking over and replacing knowledge workers. Rather, it enables effective collaboration between humans and bots where repetitive, tedious, and depression-value tasks are handed off to the bot. RDA frees the knowledge worker to focus on the skilled, meaningful components of a process, increasing value, proficiency, and accuracy.

According to a harmon.ie survey, The imitation promise of the app economy, "the average number of apps used by the modern knowledge worker is 9.39." Constantly switching between multiple apps to consummate a process, look up information, validate information, or transfer a file requires continual context switching. Context switching has the negative issue of decreasing productivity and increasing the gamble of error.

desktop automation addresses context switching issues

Source : the boilerplate worker uses 9.4 unlike applications

Imagine the benefit to a telephone call center agent who can go along talking to the client on the telephone while handing off the mundane tasks. These repetitive tasks include retrieving the customer'south contour from the customer relationship management (CRM) arrangement, looking upward product history in the product database, and searching for possible solutions in the knowledge base. Utilizing desktop automation, the telephone call heart agent can focus on the customer while making judgment decisions on the information returned.

How much employee fourth dimension can you save? With its bold plan of a robot for every employee, PwC has saved five million staff hours after their large-scale RPA deployment.

In our start year of using UiPath'south platform, nosotros automated about five million hours of non-value-added work. Nosotros strongly believe that with the right arroyo RPA tin can transform any organization.

Kevin Kroen, Intelligent Automation and Digital Upskilling Leader, PwC U.Southward.

Removing the human chemical element from these depression-value tasks provides pregnant operational benefits like streamlining processes, improving quality, greater workforce agility, and improved information accuracy.

According to AIMultiple, "RDA's primary benefit is that it helps cognition workers get more than efficient, allowing them to outsource simple tasks to bots." And, as y'all tin imagine, the benefits from RDA are not too dissimilar to those of RPA.

desktop automation vs robotic process automation

Source : 16 benefits of RPA

Bank Mega: banking on robots to boost service

The potential for implementing desktop automation within contact centers is vast. Equally nosotros have seen above, with straight client interactions, merely besides in handing off mail-call updates, and fulfillment activities. Customers go faster results, and agents can aid more customers, resulting in reduced look times and improved satisfaction.

Bank Mega'due south goal was simple: automate tedious processes prone to man error to enhance its services. With agents processing up to 135,000 calls per month and an boilerplate call time of seven minutes, automation was vital to the bank maintaining high service levels. By partnering with UiPath, Bank Mega is saving 1,087 person-hours in the telephone call eye each calendar month, and the bot needs merely one minute to complete each call centre process.

Want to know more nearly empowering telephone call centre agents with the right information at the right time? How to enable agents to resolve customer'south issues rapidly, offering solutions based on personalized, predictive insights? Download our Think 'Automation Offset' to Evangelize Infrequent Customer Experiences white paper for the answers.

How does robotic desktop automation work?

Within UiPath Studio, we provide a full-featured integrated development surround (IDE) that enables you lot to pattern automation workflows through a drag-and-drop editor visually. The recorder provides a declarative means of describing how to automate a process that will be familiar to concern users comfortable with Visio-type diagrams.

Accept a look at this short video as an example of using the UiPath recorder to capture the action on a desktop. This elementary example uses the Windows estimator app, but of course, the procedure applies to any software installed on the desktop.

uipath studio introduction to desktop automation

Editor's note : for an upwardly-to-date sit-in of UiPath Studio, visit our UiPath Studio page .

With desktop automation from UiPath, it's not near what you automate but how quickly you automate

With UiPath Studio, implementing desktop automation across a broad variety of UIs is quick and piece of cake. RPA also has an attractive payback menstruum of just under 12 months, according to a recent written report by Deloitte Consulting. RPA is also about more than only improving productivity: 92% of surveyed organizations found their expectations were met or exceeded for improved compliance, and 90% said the same for improved quality/accuracy.

With the vast amount of dull, repetitive processes and workflows that knowledge workers are required to execute in their day-to-day activities, the scope for automation is still largely untapped. Gartner plant that in finance departments where RPA has already been deployed, there is potential to "salvage their teams from 25,000 hours of avoidable rework caused past man errors by deploying robotic process automation (RPA) in their financial reporting processes."

Need more info on leveraging UiPath desktop automation to evangelize payback chop-chop? Contact sales or try UiPath for costless—we're always here to help you on your RPA journey in whatever mode we can.